You will be called 20-30 minutes prior to confirm your arrival time to ensure your chauffeur is waiting for you. Please indicate if you would like a luggage trolley. On Arrival at airport: Arrival to Terminal 1 1. When exiting the tunnel, keep to the lane furthest left 2. Follow the sign for Terminal 1, Customer Arrival, Short-Stay Car Park 3. After passing the ticket barrier 4. Take the 2nd Left, to the ground level of the car park 5. Park your car in zone D Terminal 2: Drive to furthest lane away from the departure building Terminal 3: Drive to second or third lane outside the departure building Terminal 4: Drive to the furthest lane outside the departure building Terminal 5: Follow the signs for the short stay carpark as you go up the ramp, then proceed to the Fast Track lane which takes you to level 4 of the car park, and park your car between rows - L & M. You will be met by a fully qualified chauffeur in a Black suit on the kerb side of the terminal building. The driver will identify you with your full details and then assist you with your luggage.

Once you have collected your luggage and are about to clear Customs, call the number given to you when your car was collected. You will be asked to remain in the terminal building, (we do not like our customers waiting in wet or cold conditions). Once the chauffeur arrives back at the departures lane, he will call you to come and collect your car, and assist you with your luggage. Terminal 1: When you come out of arrivals, walk across to the car park. You can then pick your car up from the same spot as where you left it.

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