HEATHROW MBW MEET & GREET

Heathrow MBW Meet & Greet - Customer Tips

• Popular meet & greet service at LHR

• Located close to the airport

• Park Mark Award, LHR Approved Operator & 25 years experience

• CCTV, Comprehensive Insurance for driving staff & on-site insurance

• Peace of mind at a reasonable price

• Operates between 4am and midnight

Arrival procedure for MBW Meet & Greet at Heathrow Airport

Please call MBW approximately 30 minutes prior to reaching Heathrow. If you are likely to be more than an hour outside of your booked times (charges may apply). You MUST photograph your vehicle at the drop-off area to support any claim for damage.

Terminal 2: TW6 1EW
Follow signs for T2 Departures and head to the Terminal 2 (T2) Short Stay Car Park Level 4. As you leave the tunnel you will need to be in the right-hand lane.
Going up the ramp, keep right. Use the barrier furthest to the right and follow signs for Off-Airport Parking.
Take a ticket at the barrier, you must hand this to the MBW Captain.
Park in a designated bay in rows A or B and make your way directly to the MBW desk which is located near the lifts.

Terminal 3: TW6 1QG
As you leave the tunnel follow signs toward T3, Short Stay Car Park 3.
Enter the Short Stay Car Park. Take a ticket at the barrier, you must hand this to the MBW Captain.
Drive up to Level 4 following signs for Off Airport Parking and park in either row A or B.
Make your way directly to the MBW desk which is located near the lifts.

Terminal 4: TW6 3XA
As you leave the Terminal 4 roundabout, follow signs for Short Stay Car Park.
Please Enter the Short Stay Car Park. Take a ticket at the barrier — you must hand this to the MBW Captain.
Drive up the ramp and stay towards the right.
Enter the Short Stay Car Park and go down to level 2. Follow signs for Off-Airport Parking & park in rows E or F.

Terminal 5: TW6 2GA
Leave the Terminal 5 roundabout and follow the signs to T5 departures.
Keep in the right lane heading up the ramp to the Terminal and follow the signs into the Short Stay Car Park.
Keep left and head towards the last set of barriers, use these to enter the Car Park. Take a ticket at the barrier — you must hand this to the MBW Captain.
Once you have passed the barriers, follow signs to Off-Airport Parking and park in rows R or S.

Return procedure for Heathrow MBW M&G

Please call the number on your confirmation email when you have collected all your luggage at reclaim, or when you have passed passport control if you only have hand luggage.

The dispatch office will advise you of a timeframe for delivery. If there is a wait for the vehicle to be returned please wait inside the terminal until further notice. If you arrive early or late and outside of booked times, please be prepared to wait.

Terminal 2
As you exit the arrival hall, into the Terminal plaza, turn left and walk towards the UK arrivals end of the Terminal.
Towards the end of the plaza, turn right and exit the Terminal through the main door, then cross the bridge in front of you.
Take the left-hand lift and go up to Level 4.
The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 3
Exit from the arrivals hall, follow signs to Short Stay Car Park 3.
Pass the shops on your right (lifts will be in front of you) stairs are to the right of the lift. Take the lifts to upper level.
Exit lift, cross the bridge towards the car park. Level 1 pay machines and lifts are to your right, take the lifts to level 4.
The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 4
As you enter the arrivals hall Costa Coffee will be in front of you. Turn left and take the exit next to WH Smith. Cross the 3 lanes using the zebra crossing.
Take the set of lifts to your left up to level 2. As you exit the lifts, the MBW desk will be in front of you.
The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Terminal 5
As you leave the arrivals hall, you will see Costa Coffee. With Costa in front of you, turn to your left and head towards the end of the terminal.
Pass the shops on your left, keep walking until you pass Café Nero.
Immediately turn right and exit through the front door of the terminal.
Take the lifts to level 4. As you exit the lifts turn left and you will see the MBW Desk. The MBW Handover Captain will meet you at the MBW desk and will validate your parking ticket for your exit.

Security Information

The car park where you car is stored is part of the Park Mark Safer Parking Scheme, as well as being police accredited and approved by Heathrow itself.

Overview

MBW Meet and Greet is one of Heathrow Airport’s most popular meet and greet services due to its high quality of service and more than 25 years in the industry.

MBW has some of the highest customer service review scores, as well as industry-leading comprehensive insurance for deriving staff.

Disabled Facilities

MBW Meet and Greet is designed to offer convenience and that’s why it’s an excellent optioned for disabled customers who may find it difficult to use transfer buses.

Your car is collected from the terminal when you leave, and brought back to you at the terminal on return.

Important Information

Please be aware that there is an airport levy fee of £6 to cover the cost of charges implemented by Heathrow Airport to all meet and greet operators. This is for the use of the forecourts at drop-off and new designated collection areas within the short term car parks.

You MUST photograph your vehicle at the drop-off area to support any claim for damage.

Please take a copy of your confirmation details with you either by print or electronically

Customer must show ID to drivers on collection of their vehicle

Customers are required to photograph their vehicle at the drop-off point to support any claim for damage.

Additional fees for over-height vehicles

MBW DO NOT take vehicles longer than the standard size car

There is a £25 charge if you wish to drop your vehicle or have it returned during Closed Hours.

Reviews of MBW Meet & Greet at Heathrow Airport

We feature independent customer reviews of Heathrow MBW Meet & Greet on our website, so you can get a clearer picture of their service before you book! The Heathrow MBW Meet & Greet reviews are monitored by an independent review service and can be seen below.